Privacy Policy

Introduction and Purpose

FengShuiOne (“the Website”) respects and protects the privacy of all visitors and clients. This Privacy Policy explains how we collect, use, store, and protect personal information in the course of providing metaphysics analysis, Feng Shui consultations, and related services.

By accessing or using this Website, you acknowledge that you have read and agreed to this Policy in its entirety.

Information We Collect

We collect only the information necessary to provide our services, which may include:

• Basic Identification Information: name and email address.
• Metaphysics Analysis Data: date, time, and place of birth, as well as consultation topics or questions provided by you.
• Communication Data: messages or content shared through email, contact forms, or messaging platforms.
• Payment Information: transaction details processed through third-party platforms (e.g., Stripe or PayPal). The Website does not store your credit card or banking information.
• Website Usage Data: anonymous browsing data such as visit duration, page views, device type, and location, collected by tools like Google Analytics and Meta Pixel.
• Technical Data: cookies, browser type, IP address, and language preferences.

How We Use Your Information

The information we collect is used solely for the following purposes:

• To provide, improve, and personalize our consultation services, including preparing analysis reports or interpretations.
• To communicate with you regarding consultation progress, updates, or deliverables via email or messaging.
• To process payments, orders, and refunds.
• To enhance website functionality, performance, and user experience.
• To comply with legal, tax, or dispute-resolution obligations.

Data Storage and Security

• We implement reasonable technical and administrative safeguards (such as password protection and encrypted email transmission) to prevent unauthorized access or disclosure.
• All payment data is processed by secure third-party platforms (e.g., Stripe or PayPal). The Website does not directly handle or store card information.
• Analytical data collected via Google Analytics and Meta Pixel is stored anonymously on secure servers.

Information Sharing and Third-Party Services

We do not sell, rent, or publicly disclose your personal information. However, your data may be accessed by or shared with third parties in the following cases:

• Payment processors (e.g., Stripe, PayPal) for transaction completion.
• Technical or hosting service providers (e.g., WordPress, hosting platforms, email systems).
• Analytics services (e.g., Google Analytics, Meta Pixel) for anonymized traffic analysis.
• Legal requirements: if compelled by lawful authority or regulation, we may disclose information to comply with applicable laws.

All third parties are required to adhere to their own privacy policies and maintain appropriate security standards.

Cookies and Tracking Technologies

The Website uses cookies to improve user experience, analyze traffic, and support core functionality. You may delete or disable cookies in your browser settings; however, some website features may not function properly as a result.

For more details, please refer to our Cookie Policy.

Data Retention

• Consultation data: typically retained for 12–24 months to allow clients future reference.
• Payment and transaction records: retained for 3–5 years in accordance with tax and legal requirements.
• Analytical and browsing data: managed and automatically cleared according to the third-party platform’s retention cycle.

Once data is no longer needed, it will be securely deleted or anonymized.

Your Rights

You have the right to:

• Access a copy of your personal information held by us.
• Request correction or updates of inaccurate data.
• Request deletion of your personal data (where legally and operationally permissible).
• Withdraw consent for marketing communications or email subscriptions.
• Submit inquiries or concerns regarding how your data is used.

To exercise these rights, please contact us at hanzehui634@gmail.com.

Protection of Children’s Privacy

Our Website and services are intended for adult users and are not directed toward individuals under 18 years of age. If we become aware that personal information of a minor has been collected inadvertently, we will delete it promptly upon verification.

Updates to This Privacy Policy

• We may update this Policy periodically to reflect operational, technical, or legal changes.
• The latest version will be published on the Website and marked with a “Last Updated” date.
• If significant changes are made, we will notify users via Website announcement or email notice.

Continued use of the Website after updates constitutes acceptance of the revised Policy.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

• 📧 Email: hanzehui634@gmail.com
• 🌐 Website: https://fengshuione.com