Terms of Use / Service Agreement

Introduction

Welcome to FengShuiOne (hereinafter referred to as “the Website”). This Website is independently operated by an individual and aims to provide users worldwide with services related to Chinese metaphysics, Feng Shui consultation, and personal growth guidance based on traditional wisdom.

By accessing or using this Website, you agree to comply with these Terms of Use and related policies, including the Privacy Policy, Refund & Cancellation Policy, and Disclaimer. If you do not agree to these Terms, please discontinue the use of this Website and all associated services.

Nature and Scope of Services

• All content and services provided on this Website are knowledge- and consultation-based, including but not limited to:
  • Metaphysics and Feng Shui analysis reports (delivered via email)
  • Written Q&A or guidance (via messaging applications)
  • Online one-to-one consultations (via scheduled meeting tools)
  • Articles, blogs, and educational resources
  • Future offerings such as membership content or online courses
• All services are intended to provide cultural and psychological insight and inspiration, not deterministic predictions.
• The Website does not provide medical, psychological, legal, investment, or any other form of guaranteed outcome. Users should make independent decisions based on their own judgment.

Service Process and Delivery

• When placing an order or submitting a consultation request, users must provide accurate and complete information (such as name, date of birth, time and place of birth, and consultation topic).
• Standard delivery time for electronic reports is 3–5 business days, though early delivery may be possible under certain circumstances.
• One-to-one consultations must be scheduled in advance and conducted at the agreed time.
• If a user fails to provide the required information on time, the delivery period will be extended accordingly.
• Reports are delivered electronically (via email or online file). No printed or physical copies are provided.
• The Website reserves the right to adjust delivery timelines depending on workload and availability.

Payment and Refund Policy

• All payments are processed through secure third-party platforms (e.g., PayPal or Stripe). The Website does not store or handle any payment details.
• Once a consultation analysis or report preparation has commenced, the service is considered initiated and becomes non-refundable.
• A full refund is available if the user requests cancellation before submitting personal data or materials.
• If a user misses a scheduled consultation without prior notice, one rescheduling is allowed. Failure to notify in advance constitutes forfeiture of the service.
• In exceptional cases (such as technical issues or force majeure), partial refunds or credit vouchers may be offered at the Website’s discretion.

Intellectual Property and Usage Restrictions

• All texts, images, audio, video, reports, and other content on this Website are protected by applicable intellectual-property laws.
• Analysis reports provided to users are for personal use only and may not be copied, reproduced, published, or resold.
• Commercial use of the Website’s content is prohibited without prior written consent.
• Personal information provided by users will be used solely for consultation purposes and will not be disclosed or used otherwise.

Language and Communication

• English is the primary language of communication for all services.
• If automatic translation tools are used, misunderstandings may occur. The Website is not liable for interpretation errors arising from translation.
• Users are expected to communicate respectfully and courteously to maintain a positive consultation environment.

User Conduct and Communication Guidelines

• Users must act with honesty and respect while using the Website or participating in consultations.
• The Website reserves the right to terminate services without refund if a user engages in any of the following:
  • Use of insulting, threatening, discriminatory, or harassing language
  • Providing false information or submitting malicious complaints
  • Engaging in any illegal or prohibited activity

Disclaimer and Limitation of Liability

• All content provided by the Website is based on cultural study and experiential analysis, intended for personal insight and reflection only.
• The Website makes no warranty regarding the accuracy, completeness, or effectiveness of any consultation results or advice.
• Users bear sole responsibility for their interpretation and application of the information provided.
• The Website shall not be liable for any delay or loss caused by force majeure events (including, but not limited to, internet outages, platform failures, or natural disasters).

Accounts and Future Access (Reserved Provision)

• If membership areas or courses are introduced in the future, users will be required to create an account and safeguard their login credentials.
• Users are responsible for all activities conducted under their account.
• The Website reserves the right to suspend or terminate accounts for violations of these Terms or inappropriate conduct.

Pricing and Tax Information

• All service prices are listed in U.S. Dollars (USD). Payments may be automatically converted based on the user’s local currency exchange rate.
• Any future applicable value-added tax (VAT) or local sales tax will be clearly displayed at checkout.
• Users are responsible for any taxes applicable in their respective countries or regions.

Modifications and Updates

• The Website may revise or update these Terms of Use at any time. Updated versions will be posted on this page and take immediate effect upon publication.
• Users are encouraged to review this page periodically to stay informed of any changes.
• In the event of significant updates (e.g., relating to refund or privacy policies), users will be notified via email or public announcement on the Website.

Governing Law and Dispute Resolution

• These Terms are governed by the laws of the Website owner’s jurisdiction (such as the laws of Singapore or Hong Kong).
• In the event of a dispute, both parties shall first seek to resolve the matter amicably through negotiation. If no resolution is reached, the case shall be submitted to a court of competent jurisdiction.

Contact Information

For any questions or feedback regarding these Terms, please contact:

• 📧 Email: hanzehui634@gmail.com
• 🌐 Website: https://fengshuione.com